DeVino Wine Tours Terms and Conditions

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DeVino Wine Tours – Terms of Service

Liability

At DeVino Wine Tours, we strive for on-time service; however, delays may occur due to traffic, weather, or other unforeseen circumstances. Please note that we are not responsible for missed tours resulting from travel issues.

Guests who disrupt the tour (due to intoxication, unruly behavior, etc.) may be asked to leave without a refund.

Payment & Cancellation

To secure your reservation, a deposit is required for your booking. All bookings must be fully paid within 48 hours prior to the tour.

Our booking cancellation policy states that a full refund is provided for cancellations made 10 or more days before the tour. Unfortunately, no refunds are available for cancellations made within 10 days of the tour. Please note that Day 1 is counted as the next day from the cancellation notice. A $50 administration fee will be charged for cancellations made 10 or more days before the tour.

Transportation

We are not liable for any delays due to traffic, weather, or other external factors.

Guests are responsible for any lost or damaged belongings during the tour.

Damage & Vehicle Policy

Guests will be held responsible for any spills or damages to the vehicle. Clean-up fees may apply in such incidents.

Guests participate in DeVino Wine Tours at their own risk. While we prioritize safety and provide insured transportation, we are not responsible for any injuries, losses, or damages that may occur during the tour, including incidents at wineries, during transportation, or while entering/exiting vehicles. By booking and agreeing to our terms of service, guests acknowledge and accept full responsibility for their personal well-being and belongings throughout the experience, in accordance with our booking cancellation policy.